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Tuesday, November 17, 2015

Intermission

We have taken a break from our workamping job to drive 130 miles North to Gaffney, SC.  Why?

 
We had an appointment with the Freightliner Factory Service Center.  The @%*^#$* dashboard wiring was finally going to be replaced.  No more annoying warning alarm and all the gauges to work correctly again.  While the Journey was in the shop, I had the engine coolant and the air brake dryer serviced.  RVs are nice, but there is lots of maintenance to keep them running smoothly and reliably.  It is money well spent to protect our investment in the Journey.
 
New wiring harness, all the defective white wires replaced with the upgraded black wires.
 
 
While the tech was at it, he decided to replace one of the two air pressure gauges, too.  It wasn't working right to his satisfaction.

 
The best part was the dash work was done under warranty, even though the Journey is now 8 years old and has 73589 miles on it!   How is that for good (great!) customer service?
 
We were expecting an all day wait, but the work was completed before lunchtime and the Journey was back in its spot in the free camping area behind the service center.
 
 
It pays to come to the factory service center, where the techs are very familiar with your motorhome and the parts are readily available.  The Freightliner chassis factory is right down the road if a part is needed that the service center doesn't have it in stock.   I also joined the Freightliner Chassis Owners Club (FCOC) when we bought the Journey, and one of the benefits is a discount on the parts and labor.  Well worth the cost of membership.
 
 
We're going to stay overnight again and head back to the COE tomorrow morning.  Just a quick break before we head back to the "grindstone".   ;c)
 
Thanks for visiting and feel free to leave a comment.
 
 

14 comments:

  1. Wow, glad that all worked out so well. And free even! You can't beat that.

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  2. Wow, glad that all worked out so well. And free even! You can't beat that.

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  3. Amazing that the cost was covered. Kinda makes me wish I had a freightliner.

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  4. We love the Gaffney Service Center. We will be headed there in March for our annual service. Glad all those wires are mended and the alarms have been silenced!!!

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  5. I think you will miss all those alarms:) That is great service from Freightliner. Winnebago should take note:(

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  6. Great service for sure, nice that you now have those issues taken care of.

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  7. It always feels good once things are fixed. We've had awning issues and have that scheduled next week.

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  8. Can't imagine how happy you must be not to have to listen to that noise. I just am in awe of how you managed it for so long. You've got me wishing I had a freightliner rather than a workhorse with that great service AND warranty work extension. Very nice! Those membership discounts like pretty fine too.

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  9. We love that place! And were surprised the last time we were there that the wifi in the campground worked pretty well. I like the idea of the GREAT customer service. Nice when that happens. I agree - maintenance is always money well spent in my book!

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  10. Glad to hear that you finally got that dash problem resolved. That alarm must have been maddening to drive with. That's great service to warranty that part of the coach after 8 years.

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  11. we love the Gaffney center as well...

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  12. Good when the RV maintenance goes good and cheap.

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  13. Gotta love warranty work. Especially if it will silence the alarm!

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