Despite all the drama over the repair bill, we both slept like babies. Even with all the trucks driving in and out of the Camp Freightliner shop (open 6 am to midnight), nothing bothered us. At 8 am we went in to meet with the service manager.
My first thought was to send Marti in to see the service manager (Rob) before she had her FAEL (foul and evil liquid - coffee) but that was not a good idea, I might have had to use my money for bail instead of paying for the repair.
Rob apologized for the mistake his service advisor had made over the Cat warranty and made the call to our extended warranty company (The Choice). Of course, the RV division of the warranty company didn't come in until 9 am. Back to the Journey in the lot for breakfast.
At 9, back to see Rob. Rob called again and the warranty company was receptive to covering the repair within their guidelines. They would research the cost of the alternator and the labor and call Rob back.
10 am, 11 am came and went. At 11:15, they called back and would cover the entire cost of the alternator and most of the labor. Rob discounted his labor rate as a courtesy for the mistake, instead of the RV labor rate of $150/hour, he gave us the truck rate of $112/hour. The warranty company would only pay $96/hour of the labor. We had to pick up the difference, as well as the sales tax and the cost for the overnight shipping that I had authorized. So on our bill, we had to only pay out of pocket about $300 of a nearly $1250 bill. It was a fair compromise, so we shared the lemonade all around with the warranty company, Freightliner and ourselves.
We had already hooked up the Element, so by 1130, we were on our way, doing the where-are-we and where-are-we-going routine until we found the way out of Harrisburg, PA.
Tonight we're staying at another Flying J in Ohio, sorry no pictures tonight, the Internet connection is slow. Despite the late start, we drove almost 300 miles before stopping for the night. Maybe tomorrow we'll get an early start, then again, maybe not. We're retired! :c)
Only 2750 miles to Astoria, Oregon.
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